Refunds and Return Policy for Powersports Motors

At Powersports Motors, we are committed to ensuring your satisfaction with our products and services. Please read our Refunds and Return Policy carefully to understand your rights and responsibilities when it comes to returns, refunds, and exchanges.

Returns

1. New and Unused Items:

If you receive a new and unused item that you are not completely satisfied with, you may return it within 30 days of the delivery date for a full refund or exchange. The item must be in its original condition, with all tags and packaging intact.

2. Used Items:

Used items can be returned within 15 days of the delivery date for a refund or exchange. The item must be in the same condition as when it was received.

Refunds

1. Eligibility:

To be eligible for a refund, your item must be in its original condition and packaging. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.

2. Processing Time:

Refunds will be processed within 5 business days of receiving the returned item. The refund will be issued to the original payment method.

3. Return Shipping Costs:

Customers are responsible for return shipping costs unless the return is due to an error on our part or a defective item.

Exchanges

1. New and Unused Items:

If you need to exchange a new and unused item for a different size or color, please contact us within 30 days of the delivery date. Exchanges are subject to availability.

2. Used Items:

Used items can be exchanged within 15 days of the delivery date for a different size or color, subject to availability.

Damaged or Defective Items

If you receive a damaged or defective item, please contact us immediately. We will arrange for a replacement or refund, and we may cover the return shipping costs.

How to Initiate a Return or Exchange

1. Contact Us:

   • Email us at [info@powersportsmotors.com] with your order number and details of the item you wish to return or exchange.

2. Return Authorization:

   • Wait for approval and instructions from our customer service team before shipping the item back.

3. Packaging:

   • Ensure the item is securely packaged, and include a copy of the original packing slip or order confirmation.

4. Shipping:

   • Ship the item to the address provided by our customer service team.

Contact Us

If you have any questions or concerns about our Refunds and Return Policy, please contact us at [info@powersportsmotors.com].

Thank you for choosing Powersports Motors. We value your trust and look forward to serving you with excellence.

Ride on!